Contact
Contact MemoPryl: Order Help, Returns and the Website Team
To contact MemoPryl about an order, call +1 (302) 200-3480 or email [email protected] with your order ID. That desk handles tracking, changes, returns and refunds. For questions about these web pages, privacy or press, write [email protected], Monday to Friday, 9:00am to 5:00pm ET. The website inbox cannot see orders.
By the MemoPryl label deskUpdated
Reach us01
How do I contact MemoPryl customer service?
Call +1 (302) 200-3480 or email [email protected] for anything about an order. This is the MemoPryl customer service desk. It handles tracking, changes, returns and refunds on placed orders.
The phone line is the BuyGoods default order desk. Have your order ID ready before you dial. The same desk answers the order email, so put the order ID in the subject line.
Questions about these web pages go to a different inbox. That inbox is run by the website team, and it cannot look up a purchase.
Tracking and refunds on placed orders
BuyGoods default order desk, for changes to an order you have placed. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
225 Liberty Street, Floor 12
New York, NY 10281
Mail only. No walk-in sales.
Returns (New York)
110 William Street, Floor 19
New York, NY 10038
Call first. Add your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Right door02
Which MemoPryl contact should I use?
Use the order desk for anything you paid for or received, and the website inbox for anything you read here. Mixing them up only slows the reply.
| Your question | Contact |
|---|---|
| Where is my parcel? | Order desk, +1 (302) 200-3480 |
| Change or cancel an order | Order desk, call as soon as you can |
| Return and refund | Order desk first, then mail to the returns address |
| Damaged or wrong bottle | Order desk, with a photo and the order ID |
| Typo or error on a web page | [email protected] |
| Privacy request | [email protected] |
| Press and partners | [email protected] |
| Dose, medicine or health question | Your pharmacist or doctor, not either inbox |
Neither contact gives medical advice.
Before you call03
What should I have ready before I call?
Have your order ID, the name and email on the order, and the bottle in your hand. With those three, the desk can answer most calls in one go.
- The order ID from your confirmation email.
- The full name and email you used at checkout.
- The lot code, if the call is about the bottle itself.
- A clear photo of the label, the cap seal and the problem.
- The date you ordered and the date the parcel arrived.
Write down the name of the person, the date and what they promised. A short note protects you if a refund runs late. The lot code is explained on the batch check page.
Returns04
Where do I send returned MemoPryl bottles?
Mail returned bottles to 110 William Street, Floor 19, New York, NY 10038, USA. Call the order desk first, because the desk decides whether the return fits the terms.
Put your full name, email and order ID in the parcel. Use a tracked service, because the buyer pays return shipping. Refunds follow 3 to 5 business days after the returned bottles are credited, then 5 to 10 days for your card issuer.
The office at 225 Liberty Street, Floor 12, New York, NY 10281, USA takes mail. The returns address takes parcels. Neither is a shop, and neither takes walk-in orders.
The listed window is 60 days and is not yet confirmed. See how the 60-day window works before you ship.
MemoPryl: capsules in 2, 3 or 6 bottlesRead the bottle · check medicines first · 60-day window (confirm)
See packsHealth concerns05
Who do I tell if a MemoPryl capsule upsets me?
Tell a doctor or pharmacist first, and then tell the order desk. If the reaction is serious, stop using the product and get medical help. It can also be reported to FDA (FDA, Report a Supplement Problem).
Stay on your prescribed medicine unless a clinician tells you otherwise. Serotonin syndrome, rash, unusual bleeding and trouble breathing need prompt care (MedlinePlus, Serotonin syndrome).
Keep the bottle, the lot code and a note of the date. They help the pharmacist and the desk. The desk is not a clinic, so it cannot judge a reaction. Read the side effects page for the common ones.
Hours06
When does the MemoPryl website team answer?
The website team answers Monday to Friday, 9:00am to 5:00pm ET, at [email protected]. Messages sent outside those hours wait for the next working day.
We read every note about a typo, a broken link or a privacy request. We cannot give a reply time for the order desk, and none is confirmed. If a week passes with no answer to an order email, call the phone line.
Write well07
What should my first email to MemoPryl say?
Say who you are, what you ordered, what went wrong and what you want, in four short lines. Add the order ID first.
Subject line
Order ID, then one word: tracking, return or change.
First line
Your full name, the email used at checkout and the order date.
The problem
What you got, what you expected, and the photo that shows it.
The ask
Name the fix you want, such as a new tracking number or a return label.
Never email a full card number, a password or medical records. The desk needs none of them.
FAQ08
Contact questions people ask
Which phone number reaches MemoPryl customer service?
The number is +1 (302) 200-3480. It is the BuyGoods default order desk for tracking, changes and refunds on MemoPryl orders already placed. Have your order ID ready. It is not a medical line, so ask a pharmacist or doctor about doses and medicines.
Is there a live chat for MemoPryl?
No live chat is confirmed. The channels we know are the phone line and the order email. If a chat window opens on the checkout, check that the web address matches the order page before you type an order ID or any card detail.
Can I visit the MemoPryl office in New York?
No. The New York address takes mail, and the returns address takes parcels. Neither is a shop or a walk-in desk. Call before you send anything, since a parcel left without a call may be slow to match to your order.
How quickly does the MemoPryl order desk answer?
No reply time is confirmed. A phone call is usually the quickest way to reach a person. For email, put the order ID in the subject line, and call if a week passes with no reply. Keep a note of each contact.
Can I email a photo of my bottle?
Yes, send a clear photo to the order email if the bottle is damaged, wrong or missing its seal. Show the whole label, the cap seal and the lot code. Add the order ID in the subject line so the desk can match it.
Where do I report a mistake on this website?
Email [email protected] with the page address and the line you think is wrong. The website team answers Monday to Friday, 9:00am to 5:00pm ET. It fixes errors but cannot see orders or give medical advice.
How do I ask for my data to be removed?
Write to [email protected] and say which request you mean: access, correction or removal. Give the email address you used. For data tied to an order, such as a shipping address, the order desk holds that record, so copy [email protected].
Who wrote this09
Written and reviewed by
Each page draws on the bottle images, the seller's product notes and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . See our editorial standards and how we check reviews. This website is run by MemoPryl USA retail, not by the manufacturer or the distributor of the bottle. We are paid a commission when you buy through our order links.
Keep reading
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MemoPryl USA retail
Ready to look at MemoPryl?
Read the bottle you receive and go over your medicines with a pharmacist before you pick a pack. The checkout confirms prices and the guarantee terms.
- Order desk: +1 (302) 200-3480
- 60-day window (confirm at checkout)
- Ships from the U.S. unless the checkout says otherwise